Technical Training and More / Marty.Buchel@tt-monline.com / 1-775-455-2285
Credit Card Charge Refund Policy
Effective Date: 12/05/2023
Thank you for choosing Technical Training and More for your Technical Training needs. We strive to provide our customers with a seamless and satisfying experience. In the event that you inadvertently selected an online course or in-person training event, we have outlined our Credit Card Charge Refund Policy below.
1. Eligibility for Refund:
- Refunds will only be considered for purchases made directly from Technical Training and More.
- The request for a refund must be made within 14 days of the original purchase.
2. Items Eligible for Refund:
- To be eligible for a refund, the course or event must not be started or in progress.
3. Non-Refundable Items:
- The following items are not eligible for a refund:
- Downloadable software or digital products.
- Services that have been started or completed.
4. Refund Process:
- To request a refund, please contact our customer service team at Marty.Buchel@tt-moline.com / 1-775-455-2285 with your order number and the reason for the refund.
- Our customer service team will review your request and provide further instructions, including any required documentation.
- Once your request is approved, the refund will be processed to the original method of payment within 30 business days.
5. Partial Refunds:
- In some cases, partial refunds may be granted. This will be determined on a case-by-case basis.
6. Refunds for Credit Card Payments:
- If the original payment was made via credit card, the refund will be credited back to the same credit card used for the purchase.
7. Late or Missing Refunds:
- If you haven’t received a refund within the specified timeframe, please check your bank account first. If the refund is not visible, contact your credit card company, as processing times may vary.
8. Changes to This Policy:
- Technical Training and More reserves the right to update or modify this policy at any time without prior notice. The most recent version of the policy will be posted on our website.
By making a purchase from Technical Training and More, you acknowledge and agree to this Credit Card Charge Refund Policy.
If you have any questions or concerns about this policy, please contact our customer service team at Marty.Buchel@tt-moline.com / 1-775-455-2285.
Thank you for choosing Technical Training and More.
Sincerely,
Marty Buchel / Website owner Technical Training and More